How do I cancel my order?

How do I cancel my order?

1. Click on "My Orders" button located on the menu.

2. Make sure that the status filter shows "In Progress", you can only cancel orders that are in "In Progress" mode.

3. Search the order you want to cancel by using the search filter, you can search by Order ID/Item ID/Date/Video ID and also by additional parameters.

4. Click on the "Cancel" blue button.

5. That's it - the order has been cancelled and the remaining funds will be refunded.


Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Article is closed for comments.